Satisfaction Guarantee Fulfillment Process
Please Note: Any Bausch + Lomb product which has a suspected manufacturer fault may be returned for analysis as per our standard product complaints procedure. Please contact our Product Complaint Team at: email@example.com to report any issues experienced with our products.
If your patient is not satisfied with either their Bausch + Lomb ULTRA® ONE DAY contact lenses, you can return them for credit providing the product:
- Has a minimum of 12 months shelf life
- Is returned within 60 days from date of invoice
- Is returned together with the original paperwork/order details
Please fill in all details on the returns form below. Upon submission of this form, you will receive a reference code and a postage label to print off for the return of the product.
Please enclose the reference code with the returned product.